Frequently Asked Questions

Check out our MEASUREMENTS & SIZING GUIDE! This guide explains how we measure our products, how to measure your own body, and how to figure out what sizes are best for you!

Standards of condition are handled as objectively as possible, given the fact that every item has had different treatment before it reaches us. Review our GRADE AND CONDITION GUIDE to better understand how we grade the condition of an item. 

There are upwards of 18 decillion colors in the existence, although the human eye can only distinguish about 10 million. We are trying to keep things more simple and unambiguous by sticking to twenty-one.

We look at an item and select the color name that is closest one of the colors in our standard set, which are composed of primary, secondary, and tertiary colors (typical color wheel) as well as neutrals. We also include metallic Gold and Silver as well as the tint, Pink.

These are the standard colors we will use in our product listings.

PRIMARY: Red, Yellow, Blue
SECONDARY: Orange, Green, Violet
TERTIARY: Red-Orange, Yellow-Orange, Yellow-Green, Blue-Green, Blue-Violet, Red-Violet
NEUTRAL: White, Black, Gray, Cream, Beige, Brown
TINT: Pink
METALLIC: Gold, Silver

Currently, we do not. However, you can take advantage of our pop-up shops throughout the year to shop in person!

You can also schedule an in-person private shopping appointment. Please see Private Shopping Assistance on our Services page for more information.

If you are a VIP Club Member, there are also special in-person shopping events during the year. If you wish to shop at these events, sign up for the VIP Member Club.

Yes! You can at our pop-up shops! We can be found at Japanese festivals, conventions, and other events. Please see our pop-up shop schedule to see where we are next. We always announce pop-ups on our Blog and social media.

You can also schedule an in-person private shopping appointment. Please see Private Shopping Assistance on our Services page for more information.

If you are a VIP Club Member, there are also special in-person shopping events during the year. If you wish to shop at these events, sign up for the VIP Member Club.

We’re open to accommodating special requests for local pickup. If you choose this option during checkout, please ensure you respond to our email to make the necessary arrangements or contact us directly.

We’re open to accommodating special requests for pickup at one of our pop-up shops. If you choose this option during checkout, please ensure you respond to our email to make the necessary arrangements or contact us directly.

Currently, we are only shipping to the United States and Canada. We hope to begin shipping internationally in the future.

That said, we are willing to fulfill special requests for shipping outside the United States and Canada, but you will need to contact us to make arrangements (including receiving a shipping quote and verifying your country is receiving parcels from the US at that time).

Unfortunately, we do not currently offer kimono rental services.

Absolutely! We’ve established a Business to Business (B2B) program tailored to meet your wholesale needs. Our program is designed to cater to businesses seeking bulk purchases, reselling, or partnership opportunities.

Please contact us for more information about this program.

We post job opportunities on two main platforms: our ‘Join Our Team‘ page on our official website and the ‘Jobs‘ tab on our LinkedIn company page. If we have any open positions or are actively seeking new team members, these opportunities will be prominently displayed in these two locations.

In addition to our regular job openings, we also provide internship opportunities to individuals seeking valuable hands-on experience in various fields. Our internships are designed to offer practical learning experiences in a professional environment. While we may not always have specific internship positions listed, we welcome proposals for new internship programs. If you have a proposal for an internship opportunity or wish to inquire about potential internship openings, please feel free to reach out to us. We are open to considering new internship ideas and proposals that align with our organizational goals and provide enriching experiences for aspiring professionals.

VIPs interested in receiving exclusive discount codes to share should contact us directly. Additionally, we are exploring the possibility of launching an affiliate program in the future, so stay tuned for updates on this opportunity.

We are open to collaborations with social media influencers. If you’re an influencer interested in partnering with us, please reach out to discuss potential opportunities. We welcome the chance to explore mutually beneficial collaborations and unique partnerships.

Certainly! We actively seek opportunities to collaborate with talented individuals, businesses, and organizations. 

Our Japanese Blossom Collection is an exclusive line of transforming jewelry. It is a collaboration between Kimono Kitsune and Serenity in Chains. This is a design collaboration and shared manufacturing partnership and the collection is sold exclusively in our shop.

We are also currently in negotiation with Aya Blue Studios, a kanzashi artist. This will be a wholesale partnership as well as a collection of designs sold exclusively in our shop.

We are interested in creative projects with artists, designers, or content creators as well as partnership opportunities with businesses and organizations. If you’d like to propose a collaboration, please reach out to us!